Absolute priority

Responsible Gaming

The tools, the markers, and the contacts to stay in control of your sports betting activity — and know where to find help if needed.

18+

Need to talk to someone?

Joueurs Info Service answers for free, anonymously and confidentially, seven days a week.

01

Understanding the risks

Wagering money is never without potential consequence: financial loss, debt, strain on close relationships, isolation, or even dependency. Keeping this reality in mind is the first step toward a controlled practice.

02

Mandatory moderation tools

Every ANJ-licensed operator must offer, from account opening, tools to cap deposits, stakes, and session time, along with a self-assessment test. These tools are free and can be adjusted at any time from the account's personal space.

03

The national self-exclusion register

Anyone can request to be added to the national self-exclusion register, for a chosen or indefinite duration. This registration blocks the opening and use of accounts with every licensed operator in France, both online and at physical points of sale.

04

Recognizing signs of risky use

Difficulty stopping, needing to stake increasing amounts, hiding the activity from loved ones, borrowing to continue, neglecting daily responsibilities: these signals deserve immediate attention and may justify seeking outside help.

05

Supporting a loved one affected

The people close to someone in difficulty can also contact Joueurs Info Service, anonymously and confidentially, for advice on how to approach the subject and find suitable support.

06

Official contacts and resources

Joueurs Info Service: 09 74 75 13 13, standard call rate, seven days a week. The national self-exclusion register and the list of licensed operators can be checked directly on the Autorité Nationale des Jeux (ANJ) website.